Shipping policy

Thank you for shopping with Kehele Keff Music. We provide digital audio products that are delivered electronically, ensuring quick and efficient access to your purchases.

1. Delivery Method

All digital audio products are delivered via email or through direct download links. Upon successful payment, you will receive an email containing a link to download your purchased product(s). Please make sure to check your spam or junk folder if you do not receive the email in your inbox.

2. Processing Time

Once your payment is confirmed, your order will be processed immediately. You can expect the digital product delivery email within minutes after the transaction is complete. In rare cases, please allow up to 24 hours for delivery. If you have not received your download link after 24 hours, please contact us at info@kehelekeffmusic.com.

3. Download Availability

Once you receive the download link, you will have access to download your purchased product for up to 7 days. After 7 days, the download link will expire, and you may need to reach out to us for assistance if you still require access.

4. International Deliveries

Since all products are digital, we offer worldwide delivery with no additional shipping fees. You can access your product from anywhere in the world as long as you have an internet connection.

5. Refund Policy

Due to the nature of digital products, we do not offer refunds once the product has been delivered and downloaded. Please review your order carefully before completing the purchase. If you experience any issues with your digital product, please refer to our Refund Policy Link for more information on how we can assist you.

6. Customer Support

If you experience any difficulties with the delivery or download of your digital product, please contact our support team at info@kehelekeffmusic.com We are here to help and ensure you have a smooth experience.